Scope of Consent

Your consent to use electronic signatures and to receive documents or communications electronically applies to your use of our Site Service, specific documents you may electronically sign such as ACH or credit card authorizations.

  How to Withdraw Consent

If you consent to receive electronic documents and later change your mind, you may withdraw your consent and change to paper delivery format. You can notify us of your intent to cancel electronic documents by changing your Invoice communication preference or by contacting us at 844-588-9525. If you contact us by mail, please be sure to identify yourself and your account. Your withdrawal of consent will become effective after we have had a reasonable opportunity to act upon it.

  Requesting Paper Documents

We will not send you a paper copy of any document where you have elected to receive it electronically, unless you request it, or we otherwise deem it appropriate to do so. You can obtain a paper copy of an electronic document by printing it yourself or by requesting that we mail you a paper copy, provided that such request is made within a reasonable time after we first provided the electronic communication to you. To request a paper copy, contact us at 844-588-9525.

We reserve the right, but assume no obligation, to provide a paper (instead of electronic) copy of any document that you have authorized us to provide electronically.

  Your Current Contact Information

It is your responsibility to keep your primary e-mail address current so that we can communicate with you electronically. You understand and agree that if we send you an electronic document, but you do not receive it because your primary e-mail address on file is incorrect, out of date, blocked by your service provider, or you are otherwise unable to receive electronic documents, we will be deemed to have provided the document to you; however, you may not be able to access your online services via our Site until we receive a valid, working primary e-mail address from you.

  How to Update Your Records

It is your responsibility to provide us with a true, accurate and complete e-mail address, contact, and other information related to your account. You can update your information by accessing your billing communication preference or contacting us at 844-588-9525.

  Hardware and Software Requirements

In order to access, view, and retain electronic documents that we make available to you, you must have:

• Sufficient storage space to save Documents (whether presented online, in e-mails or PDF) or the ability to print documents
• An e-mail account with an internet service provider and e-mail software
• A personal computer or other device which is capable of accessing the internet. Your access to this Site verifies that your system/device meets these requirements.
• Adobe Reader version 8.0 or higher
• Windows 2000 or later version running either Internet Explorer version 9.0 or higher; Firefox version 29.0 or higher; or Macintosh OSX 10.7 or higher running Safari web browser.
• In some cases, you may also need a specific brand or type of device that can support a particular software application, including an application intended for particular mobile or handheld devices.
• From time to time, we may offer services or features that require that your Internet browser be configured in a particular way, or your operating system or application to be updated to the latest version. For example, your browser may need to permit the use of JavaScript or cookies. If we detect that your Internet browser is not properly configured, we will provide you with a notice and advice on how to update your configuration.
• We reserve the right to discontinue support of a specific version of software if, in our sole opinion, it suffers from a security flaw or other flaw that makes it unsuitable for use with our electronic services.

You will be notified of any changes to the hardware and/or software requirements that may create a material risk that you will not be able to receive, view, print, or save a document or communication.

  Communications in Writing

All communications in either electronic or paper format from us to you will be considered “in writing.” You should print or download for your records a copy of this Notice and any other communication that is important to you.

  Communications in Languages Other than English

Please note, we may be unable to fulfill and service your account in a language other than English. Future communications may be in English only. If you are not fluent in English, you should consider obtaining the services of an interpreter or taking other steps to ensure you understand the transaction before entering into it and to have any future English communications explained to you.

Our Communications are produced in English. For your convenience, we will provide a Spanish translation when available. You agree that the English version is always the controlling Communication.

  Deaf or Hard of Hearing Customers

We accept all relay calls, including 711.

  Federal Law

You acknowledge and agree that your consent to electronic document receipt is being provided in connection with a transaction affecting interstate commerce that is subject to the Federal Electronic Signatures in Global and National Commerce Act, and that you and we both intend that the Act apply to the fullest extent possible to validate our ability to conduct business with you by electronic means.

  Termination / Changes

We reserve the right, in our sole discretion, to discontinue the provision of electronic documents, or to terminate or change the terms and conditions on which we provide electronic documents. We will provide you with notice of any such termination or change as required by law.